Returns
To be eligible for an exchange
- Our exchange policy lasts 07 days.
- If 07 days have gone by since your purchase, we won't be able to offer you an exchange.
- Item must be unused and in the same condition that you received it.
- Item must be in the original packaging with all original tags intact.
- The original receipt or proof of purchase is needed
- Only regular priced items may be exchanged
For any exchange related issues; kindly write in to us with the following details
- Your Name and Contact Number
- Receipt or Order Number
- Item Name and/or Barcode
- Reason(s) for exchange
Please allow 3 to 5 business days for us to reply you. Strictly no refund allowed.
Contact Us
Need guidance or have a query? We're here to help, just ask.
The Bag Creature
57 Joo Chiat Place, Singapore 427781
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Mondays to Saturdays
11am to 6.30pm
Whatsapp or Direct Call :+65 8815 8711